more than meets the eye

At work, when I check people in for their flights, I ask for their ID so I can address the passengers by name. It's what we call in the customer service field, "good customer service."

One time I was checking in a couple going to Harrisburg, PA. I looked at the gentleman's name. "Thank you, Mr. Prime. Mr. Optimus Prime." While putting a bag tag on his luggage, I added, "By the way, you have the coolest parents to have given you that name."

"actually, I legally changed my name ten years ago," he said and it seems his wife took the last name Prime as well. It could have been worse. He could have been obsessed with some other cartoon and she'd be introduced at her wedding as Mrs. Tasmanian Devil. Or Mrs. Hamburgler.

"You have a pretty neat name, too," he says to me, looking at my name tag. "Arminius. Where is that from."

"I stole it from GoBots."